Cancel tickets
Don't want to lose the 15% retention? You can change your ticket and we will give you a coupon worth 100% of your ticket. You can use this coupon to buy a new ticket on Transantin in the next 6 months. Click here to change your ticket: Link to change your ticket
Enter your purchase data to cancel your ticket(s)
Do you have more questions?
- Where do I find my purchase number?
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How long does it take to get my money back?
The reimbursement process can last up to 7 business days.
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Where will I get my money back?
WebPay: We'll return your money to the account you provide during the cancellation process.
Paypal: We'll return your money to the PayPal account you used during your purchase
